Turn Every Customer Touchpoint into a Conversion Moment—Autonomously.
Thoughtnudge's Agentic AI unifies cross-channel behaviour, content, and user intent to power real-time 1:1 personalisation — autonomously.
No rules, no segments, no A/B tests, no fragmented tools—just set your goals and watch your outcomes soar. AI agents adapt to each customer’s behaviour in real time, driving conversion, retention, and LTV while your team focuses on strategy.
Maximize outcomes
True 1:1 personalization
Transform Customer experience
Unified intelligence for customer lifecycle: One AI layer that understands customer context and acts across every channel and touchpoint.
Thoughtnudge deploys an intelligent AI Agent for each customer, moving beyond the limitations of human teams who cannot process and act on every customer’s behaviour in real-time. Our platform continuously learns from each interaction, refining its approach to create experiences that resonate with each customer, maximising engagement and driving business growth.
Here’s what makes Thoughtnudge transformative:
• Outcome-Focused Intelligence: Every decision aligns with topline growth goals like upsell, retention, and customer lifetime value.
• Real 1:1 Personalisation: AI agents analyse behaviour in real-time and adapt decisions to individual customers. No need to create journeys or segments
• Continuous Learning: Every interaction sharpens future campaigns, ensuring sustained efficiency and results.
FInally A Command Center for Growth Decisions
With Thoughtnudge, there’s no need to track user journeys, set up segments, design experiments, or analyse data manually. Our Agentic AI is fully automated, continuously learning and improving for every customer interaction. Just define your goal, set your guardrails, and let the AI take over to deliver the maximum outcome.
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1:1 Personalization, beyond human limits: Forget about tracking customer journeys, analyzing patterns, and defining traditional segments and if-then rules; our AI treats each customer as an individual, ensuring the right offer, message, and product at the right time, channel, frequency, and sequence without manual intervention.
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Continuous campaign: Move beyond the restriction of creating time-bound campaigns. Just tell the AI agents what they need to achieve under what restriction and that's it. AI agents continuously work to maximize the goal across the customer journey.
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Continuous Learning: No need for repetitive manual configurations. As market conditions evolve, our AI adapts in real time, providing ongoing insights and optimization without the hassle of new setups.
Define goals and metrices
Start by establishing clear business objectives, such as increasing customer retention or boosting sales. Select relevant metrics to measure success, ensuring that the AI focuses on optimizing outcomes that matter most to your business.
Setup Guardrails
Provide input such as brand persona, brand guideline, applicable offers, behaviour insights, or guardrails. Tell the AI agents exactly as you would instruct your employees and let the AI do the magic. You have the full control for approval and takeover the decision.
1:1 decision for each customer
Leveraging real-time data, Thoughtnudge personalizes decisions for every individual, ensuring that each customer receives the most relevant message and offer tailored to their unique preferences and context on the channel of their choise at their preferred time.
Continous intelligence
Continuously assess the impact of personalized interactions. Thoughtnudge Agents learn from the customer bhaviour in real time and feed this back to the core system making the creative agent and decision agent sharper.
Add brain to your existing CX stack
Maximize your outcomes with the Adaptive Intelligence
Thoughtnudge seamlessly integrates with your existing marketing ecosystem to amplify delivery of outcomes using hyperpersonalization. Powered by deep-learning AI, behavior AI, Gen AI, and decision intelligence, Thoughtnudge AI agents make real-time 1:1 decisions tailored to each customer and maximize the outcomes. Our platform evaluates, tests, learns, and adjusts to deliver the right messaging, timing, and channels per individual—making every customer interaction smarter and more relevant.
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Transform Engagement
With Thoughtnudge, elevate your customer experiences and unlock higher conversions, improved retention, and stronger customer loyalty through intelligent personalization.
Deliver outcomes
1:1 Decisioning
Uncover opportunities
Why Thoughtnudge? - Giving superpower to lifecycle marketing and growth teams.
• AI That Thinks Beyond Tasks: Our agents deliver outcomes, not just intermediate goals.
• Full-Funnel Optimization: Consistent, measurable results across every stage of the customer lifecycle.
• No Guesswork: Thoughtnudge’s network of agents dynamically adapts to customer behavior in real time.